Rating:

Medium

Patched:

Yes

Type:

plugin

CVSS Score:

5.3

From Version:

To Version:

3.3.5

CVE:

CVE-2025-14079

Patched Version:

3.3.6

Published:

04.02.2026

Updated:

04.02.2026

How to fix the vulnerability?

Update to version 3.3.6, or a newer patched version

ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.5 - Missing Authorization to Authenticated (Subscriber+) Settings Update

Slug:

elex-helpdesk-customer-support-ticket-system

Description:

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Missing Authorization in all versions up to, and including, 3.3.5. This is due to missing capability checks on the eh_crm_ticket_general function combined with a shared nonce that is exposed to low-privileged users. This makes it possible for authenticated attackers, with Subscriber-level access and above, to modify global WSDesk settings via the `eh_crm_ticket_general` AJAX action.

CWE:

Missing Authorization

The product does not perform an authorization check when an actor attempts to access a resource or perform an action.

References:

https://www.wordfence.com/threat-intel/vulnerabilities/id/6fd3ea16-4706-4573-b905-93dff434968d?source=api-prod

Researchers:

Itthidej Aramsri (Boeing777)

CVE Link:

CVE-2025-14079

Copyrights:

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